As a manager, a lot of what you have learned doesn’t necessarily come from any books; it is based on hands-on experience. Even with that in mind, we find ourselves in unprecedented times managing our staff during a pandemic. While there is no guide or handbook on how to do this effectively, you will need to create a process for everyone to succeed personally and professionally.
Define clear expectations and establish ground rules.
Use Asana, Trello, or some system, so every employee knows exactly what is expected of them, what deliverables are needed from them for the next day, week, and month. Ensure they have a clear understanding of all the projects they are ultimately responsible for and where to go when they need assistance.
Check with your staff regularly, especially at the early stages of a new project or client, so they know you can provide guidance or extra assistance.
Create a social space for a team to get to know each other.
Losing the “watercooler” atmosphere that only an in-person work environment can produce can significantly decrease work satisfaction. Factor in 5-10 minutes at the start of your team meetings and ask people how they are and if they want to share any personal news check-in.
Be flexible about working hours.
Remote working can be married pretty well with flexible working.
According to a study from Stanford University, staff who set their working hours were found to work longer and be happier about their work. Six months ago, this would seem to be an impossible task to pull off, but here we are. If it is possible, consider offering some flexibility if the work gets done regardless.